OUTLOOK, TEAMS & WORKPLACE COLLABORATION
Reclaim time and reduce communication overwhelm.
Designed for all employees using Microsoft 365 tools, from new joiners to experienced users wanting to work smarter.
Programme Overview
Most professionals spend 4-6 hours a day in their inbox and meetings. Without a system, communication becomes overwhelming. This programme helps participants master Outlook and Teams as tools for focused, effective communication and collaboration - reducing overload and giving back control of time and attention.
Course Content
Module 1: Mastering Outlook - Email (2 Hours)
- Inbox Zero Methodology: decide, do, defer, delegate, delete
- Folders, conversation clean-up, and Focused Inbox
- Creating rules, Quick Steps, and professional drafting rules
Module 2: Outlook Calendar & Task Management (1.5 Hours)
- Appointments, recurring invites, and scheduling assistant
- Calendar sharing permissions and overlay views
- Microsoft To Do integration, task delegation, and tracking
Module 3: Microsoft Teams - Communication (2 Hours)
- Teams architecture: channels, notifications, and status settings
- Chat distributions, formatting posts, and @mentions
- Audio/video calls, screen sharing, and integrated apps
Module 4: Effective Virtual Meetings (1.5 Hours)
- Agenda building, pre-reads, and inclusivity
- Polling, breakout rooms, and collaborative Loop note-taking
- AI transcriptions, recaps, and follow-up protocols
Module 5: SharePoint, OneDrive & Digital Wellbeing (1 Hour)
- OneDrive cloud setups, file sharing controls, and version history
- Real-time file co-authoring and SharePoint team sites
- Communication norms, quiet hours, and Viva Insights
Course Details
Interactive, instructor-led training with live system configuration.
Duration
1 DAY, 8 HOURS
Format
Instructor-led
Audience
All employees
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Why Upwise?
Expert Trainer
Learn directly from Ritu Arora, a Microsoft Certified Trainer.
Practical Configuration
Participants configure their own Outlook and Teams settings live during the workshop.
Build System Activity
Includes a practical 'build your own system' activity.
Target Audience
For all employees using Microsoft 365 tools, from new joiners to experienced users wanting to work smarter.
Immediate Clarity
Reclaim significant productive time every week by reducing correspondence and search times.
Prerequisites
Active Microsoft 365 account with access to Outlook and Teams.
What You Will Gain
Email Organisation
Apply the Inbox Zero methodology and arrange folder structure systems.
Calendar & Tasks
Master scheduling assistant, recurring events, and Microsoft To Do sync.
Teams Messaging
Utilise channel posts, @mentions, and immersive reader capabilities.
Virtual Meetings
Manage agendas, breakout rooms, and collaborative Loop note taking.
SharePoint & Co-authoring
Review version history and co-author office files in real time.
Digital Wellbeing
Set quiet hours, manage Viva Insights, and perform digital declutters.
Meet Our Trainer
Ritu Arora is a corporate trainer with 20+ years of experience, having trained over 100,000 professionals across 2,500+ organizations. She also spent 11 years at the Abu Dhabi National Oil Company, delivering Microsoft Office training in international corporate environments.
She is an expert in Advanced Excel and PowerPoint, author of Advance Excel Guide and Mastering Advanced Excel with ChatGPT Integration, and collaborates with CII and Sumitomo Mitsui Banking Corporation to provide advanced Microsoft Office training.
What Our Learners Say
Discover how professionals and organizations have transformed their skills and achieved remarkable results with Upwise.
"Really appreciate Ritu ji for conducting the corporate MS excel session. Attended both Intermediate and Advanced class, and learnt advanced features of Excel including Macro which was quite helpful for the work. Your Kind and patient guidance definitely accelerated the learning."
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